Job Description

Job Description

Become an integral part of our JPMorganChase team! Each day will be unique – bring a positive attitude, entrepreneurial spirit and get ready to roll up your sleeves. This position is an essential part of the team and will have exposure to several aspects of running a banking office.

As an Associate Banker Intern within JPMorganChase, you will serve as the representative of our brand, providing outstanding service to our existing and prospective clients. Your role will involve engaging with customers, addressing their banking requirements, and contributing significantly to the success of the branch by cultivating enduring relationships and directing customers to our licensed bankers. This role presents a distinctive chance to acquire practical experience in a top-tier global financial institution, hone skills in customer service, relationship management, and banking operations, and be a part of a team that prizes growth, innovation, and excellence. As an Associate Banker you will work on a rotating part-time schedule, which may include one weekend day.

The program is designed to provide a fixed-term on the job experience for up to 3 months. You will gain hands-on experience in a leading global financial institution, develop skills in customer service, relationship building, and banking operations, and be part of a team that values growth, innovation, and excellence. This internship is perfect for those looking to kickstart their careers in the financial industry with a company that offers both heritage and innovation. Join us and be part of a team that shapes the future of banking.

Job Responsibilities

• Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/cancelling client meetings. 
• Help clients with everyday transactions such as reordering a debit card, setting up a direct deposit or helping update their address while maintaining established control standards.
• Ensure financial transactions are completed accurately and efficiently while complying with all policies, procedures and regulatory and banking requirements.
• Educate clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want.
• Assist clients and the branch team by helping with new account openings when needed.
• Engage and partner with team members and other lines of business to offer the most appropriate products and tools to help clients meet their financial goals.
• Showcasing our portfolio of "One Chase" products to clients and potential clients will also be a core aspect of your role. 

Required qualifications, capabilities, and skills

• Minimum 6 months of customer service experience
• High School diploma or GED equivalent required
• Participants must be 18 years or older
• Must be able to work up to 30 hours a week
• Ability to make personal connections, engage customers, and remain courteous and professional in a team environment
• Professional, thorough, and organized with follow-up skills
• Strong desire and ability to influence, educate, and connect customers to technology
• Excellent interpersonal communication skills, as well as strong attention to detail and time management
• Ability to quickly and accurately learn products, services, and procedures 

Preferred qualifications, capabilities, and skills

• Cash handling experience preferred

Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

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