Call Center Representative Job at Sales Match, Washington DC

bldocTRSN29NUWg4NTVtNUQwdVY3Nzhuemc9PQ==
  • Sales Match
  • Washington DC

Job Description

Job Title: Remote Call Center Representative
Hourly Pay: $21 - $27/hour

Summary:

We’re currently seeking friendly, service-oriented individuals to join our team as Remote Call Center Representatives. This fully work-from-home role involves providing helpful, accurate, and timely support to customers over the phone. Your day-to-day responsibilities will include answering general inquiries, assisting with product walkthroughs, and directing callers to the correct departments when needed. If you enjoy helping others, have strong communication skills, and are interested in growing professionally in a remote support environment, this opportunity could be a great fit.

Job Responsibilities:

  • Speak with customers to understand their needs and provide clear, helpful responses to common questions.
  • Walk callers through how to use a product or service, offering guidance in a simple, step-by-step manner.
  • Use provided scripts to assist with basic technical troubleshooting, such as login issues or setup instructions.
  • Record detailed notes from each conversation in our call tracking or CRM system for future reference.
  • Escalate recurring concerns or unresolved issues to your team leader to support service improvements and customer satisfaction.

Qualifications:

  • Strong communication and listening skills, with the ability to speak clearly and calmly.
  • Quick learner who can follow structured scripts while also adapting to different types of calls.
  • Ability to manage multiple tasks at once and stay organized during high call volumes.
  • A quiet, dedicated home workspace and a reliable high-speed internet connection.
  • Previous experience in a call center, customer service, or support role is a plus, but not requiredtraining is provided.

Perks & Benefits:

  • 100% remote positionenjoy the benefits of working from home.

  • Competitive hourly pay ranging from $21 to $27, depending on experience.
  • Paid training with user-friendly scripts and support resources.

  • Supportive team environment with daily virtual check-ins and communication.
  • Opportunities to grow into roles in customer success, technical support, or other areas of the company.

Job Tags

Hourly pay,

Similar Jobs

ConocoPhillips

Drilling Engineer Job at ConocoPhillips

 ...activities in 13 countries, we explore for, develop, and produce crude oil and natural gas globally. We are challenged with an important...  ...Trans-Alaska Pipeline System (TAPS) and owns/operates the Polar Tankers fleet. Description The Drilling Engineer provides drilling... 

Staples

Fulfillment Center Supervisor, 2nd Shift Job at Staples

 ...and safe environments to deliver state-of-the-art products, services, and expertise to our customers.**What you'll be doing:**The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center leadership to accomplish three goals; to delight... 

QE Solar

Solar Operations Lead Job at QE Solar

 ...As a Solar Operations Lead you are responsible for providing people leadership, direction, supervision, and direct support and technical expertise for ongoing O&M and compliance support. This includes leading your team and providing direct hands-on support to troubleshoot... 

Webxloo Llc

UI/UX Designer Job at Webxloo Llc

 ...As a UI/UX designer, youll be involved in the research, design and external implementation of the companys products in close collaboration with the product specialist, support team and developers. Youll be working on most projects from planning to launch, tend to... 

West Palm Nissan

Service Technician Job at West Palm Nissan

```html* Description of the role:The Service Technician at West Palm Nissan in Riviera Beach, Florida will be responsible for diagnosing, repairing, and maintaining vehicles in excellent working condition.* Responsibilities:* Conduct routine maintenance on...