Customer Service Representative Job at Legacy Wealth Associates, LLC, Frisco, TX

bjJKbzZoSGtNUWh4NTVLL0FrbVI3N3dteVE9PQ==
  • Legacy Wealth Associates, LLC
  • Frisco, TX

Job Description

Legacy Wealth Associates, LLC is seeking a dedicated and proactive Customer Service Representative to join our growing team. In this role, you’ll play a key part in ensuring client satisfaction by handling inquiries, resolving concerns, and sharing in-depth knowledge of our services.

What You’ll Do:

  • Respond to Client Inquiries: Manage incoming calls and emails, providing timely and helpful support to clients. Most interactions will take place over Zoom.

  • Support Client Success: Offer personalized guidance to help clients effectively utilize our services to meet their financial goals.

  • Stay Informed: Maintain strong product knowledge to ensure accurate and strategic communication with clients.

  • Document Interactions: Log customer communications in our internal systems to support collaboration and relationship building across teams.

What We’re Looking For:

  • 1–2 years of proven experience in client support or customer success

  • Strong verbal and written communication skills

  • Ability to resolve issues with professionalism, empathy, and a solution-oriented mindset

  • A commitment to providing exceptional, client-first service

  • Excellent organizational and time-management skills

  • Willingness to obtain required licenses within two weeks of onboarding

About Legacy Wealth Associates, LLC:

Legacy Wealth Associates, LLC is a mission-driven financial services firm committed to empowering families through financial education and strategic planning.

We foster a work environment focused on community impact, continuous learning, and professional growth.

Perks and Benefits:

  • Health insurance and retirement savings options

  • Ongoing financial education and professional development

  • Company bonus programs and exclusive employee discounts

Note: This is a 100% Remote (Work from Home) Position.

Join us in making a lasting difference—one family at a time.

Job Tags

Remote job,

Similar Jobs

Archdiocese of St. Louis

Aide, Preschool Job at Archdiocese of St. Louis

 ...to-date (CPR, First Aid) and following health guidelines. 9. Christian Witness: Consistently use words and actions that clearly give witness...  ...teachings of the Catholic Church through practices in life and work. Provide daily interactions and classroom practices to develop... 

Pharmacy Careers

Medical Information Specialist - Entry Level Job at Pharmacy Careers

 ...a detail-oriented pharmacist with a passion for translating complex scientific information into clear, actionable insights? Join our team as an Entry-Level Medical Information Specialist and play a vital role in ensuring healthcare professionals and patients have accurate... 

Salt Lake Behavioral Health

Intake RN - Weekends Job at Salt Lake Behavioral Health

 ...Responsibilities Registered Nurse (RN) Unit: Intake/Admissions Shift: Weekends (Friday, Saturday, Sunday) Generous Shift Differentials Salt Lake Behavioral Health is currently seeking a compassionate and talented Registered Nurse (RN)- Weekends to... 

MLR.org

Medical Laboratory Technician | Medical Technologist Job at MLR.org

Medical Laboratory Technician / Medical Technologist (MLT/MT)Competitive Pay / Excellent Benefits / Various Shifts AvailableJob Summary...  ...SOP for quality control, document corrective actions, and make informed decisions about patient results.- Process proficiency samples,... 

KIPP DC

High School Special Education Teacher (25-26 SY) Job at KIPP DC

 ...believe all students have the right to rigorous, relevant, and joyful learning experiences led by exceptionally talented and diverse educators who promote student achievement and a sense of belonging. We seek out teachers who are passionate about educational equity,...