Job Description
Food Server Location St. Louis, MO : WE'RE CHANGING ENTERTAINMENT. COME JOIN US.:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
What does River City Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!
- Uber benefit for nearby metro stops.
- Recognition programs with cash rewards, gift cards, & more.
- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.
As a Food Server , you will: Shift: 4:30pm- 10pm Pay: $6.875 per hour + tips (Avg. $35/hr)- Tip rate includes hourly pay
WE LOVE OUR WORK.: - Adheres to all departmental and property policies and procedures regarding guest service standards.
- Greets and welcomes each guest seated in assigned station.
- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).
- Suggests items to guests based on expressed guest preferences.
- Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.
- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.
- Resolves service issues according to established guidelines.
- Itemizes, totals, and presents check for payment to correct customers.
- Assists bus persons, as necessary, in bussing, cleaning, and setting tables.
- Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
- Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.
- Completes assigned side work as directed.
- Knows and promotes current casino events and programs and can give guests directions to all casino areas.
- Maintains strict confidentiality in all company matters.
BRING US YOUR BEST.: - Applicant must be at least 18 years of age.
- High School Diploma or equivalent preferred.
- Minimum two (2) years of food server experience in a high-volume, full-service restaurant.
- Must have excellent customer service and interpersonal skills.
- Must be able to read, write, speak, and understand English.
- Ability to maintain a high level of confidentiality and professionalism.
- Must have knowledge of table service procedures and table etiquette.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.
STAY IN THE GAME. FOLLOW US.:
We've grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY: Up to $35 per hour
Job Tags
Hourly pay, Holiday work, Full time, Shift work, Night shift,