Operations Admin - Remote | WFH Job at Get It - Hospitality, Austin, TX

bW1ocDRCbmpQZ2gyN1ppL0RraVI2YnNtd2c9PQ==
  • Get It - Hospitality
  • Austin, TX

Job Description

About Us:
We are a dedicated short-term rental management company based in Galveston, Texas, committed to providing exceptional experiences for our guests, property owners, and the local community. As locals who live, work, and play on the island, we bring a deep passion for hospitality and real estate, ensuring seamless property management while delivering top-tier service.

With decades of expertise in residential real estate—including development, construction, renovation, and sales—we consistently exceed expectations. Outstanding customer service is the cornerstone of our business, and we take pride in fostering long-term relationships with both homeowners and guests.

Why Join Us?

Make an Impact: Play a key role in supporting the success of a growing hospitality business.

People-First Culture: Work in a remote environment that values growth, collaboration, and professional development.

Comprehensive Benefits: Enjoy competitive compensation, performance-based bonuses, HMO coverage (including dependents), and an annual education budget to support your career growth.

Ongoing Support: Be part of a team that values your success with regular check-ins, development opportunities, and team collaboration.

Your Role:
As an Operations Admin, you will be an essential part of our team, ensuring smooth day-to-day operations and top-tier guest experiences. Your organizational skills, attention to detail, and ability to manage multiple tasks will help maintain efficiency in property management and hospitality services.

Key Responsibilities:

Answer incoming phone calls and assist with guest inquiries.

Manage guest communication through the Hostaway App, ensuring a seamless check-in and check-out process.

Ensure guests complete all necessary registration processes based on property guidelines (e.g., pool access, entry requirements).

Track and manage required forms for select properties before guest arrival.

Create and maintain digital forms (Excel, Word) to streamline guest registration and property management processes.

Keep property listings updated, ensuring accurate availability, pricing, and details on the website.

Maintain detailed records of property amenities, guest requirements, and any updates.

Coordinate with the property manager on maintenance requests, operational tasks, and guest-related concerns.

Assist with marketing tasks, including social media posting and website updates.

What We're Looking For:

Experience: 2+ years in property management, hospitality, or administrative support.

Strong Communication Skills: Professional handling of guest interactions with a focus on excellent service.

Tech-Savvy: Proficiency in Excel, Word, and online form creation tools.

Detail-Oriented: Ability to manage multiple properties and efficiently track guest requirements.

Familiarity with Short-Term Rental Platforms: Experience with booking systems like Hostaway is a plus.

Independent & Organized: Ability to work remotely while maintaining high service standards.

Compensation & Benefits:

Competitive salary: $975 - $1,525 DOE

13th-month pay

Performance-based bonuses

Comprehensive HMO coverage, including dependents

Annual education budget for professional growth

If you have a passion for hospitality, real estate, and creating memorable guest experiences, we'd love to hear from you! Apply today and be part of a dynamic and supportive team.
Employment Type: Full-Time
Salary: $ 13,000.00 45,000.00 Per Year

Job Tags

Full time, Temporary work, Local area,

Similar Jobs

HR Partner

Residential Plumber, Santa Maria, CA Job at HR Partner

 ...Griffin Plumbing has delivered quality repair and maintenance services to the Central Coast for over 17 years. Service areas include...  ...to ensure we deliver every time. Were Not Just Training Plumbers, Were Training Griffins Our employees are provided continuous... 

Seagate Transportation

Owner Operator or Lease Purchase Drivers Job at Seagate Transportation

 ...Become the Owner Operator that you've always wanted to be with our Lease to Own program that is set up for success! Call Eric 419 873-638...  ...!\ CLASS A CDL Lease to Own REGIONAL\ Run based on your driver profile\\ Net $1,200 - $1,600 weekly after expenses - while... 

VSSI LLC Staffing Services

Cherry Picker Operator Job at VSSI LLC Staffing Services

 ...Job Title: Cherry Picker Operator. Shift: Evening Shift. Work Hours: ~ Monday to Friday. ~4:45 p.m. to 1:30 a.m. Compensation: ~$18 per hour. Job Type: Full-Time. Location: Lewisville, TX. Job Description: We are currently seeking... 

Propel, Inc

Content Writer Job at Propel, Inc

 ...standards for accuracy, voice, and clarity Understand and implement SEO best practices Report on content performance metrics...  ...shared sense of mission with a passionate and world-class team ~ Remote-friendly work environment with a dog-friendly office in Downtown... 

Sutter Health

Medical Social Worker II Job at Sutter Health

 ...on discharge planning. May provide education to staff and other hospital departments and participates on committees as requested....  ...*Weekend Requirements:**Rotating Weekends**Benefits:**Yes**Unions:**No**Position Status:**Non-Exempt**Weekly Hours:**32**Employee...