Job Description

Job Title:  Operations Supervisor - Materials Dept 
Job Location:  Minneapolis-USA-55450 
Work Location Type:  On-Site 
Salary Range:  $57,774.71 - 72,218.39

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

As the Operations Supervisor for the Materials Department at LSG Sky Chefs, you will play a critical role in ensuring the efficient flow, accuracy, and availability of materials that support our high-volume airline catering operations. You will lead a team responsible for inventory control, material handling, and warehouse organization, while driving process improvements, safety, and compliance with company and regulatory standards. This position bridges planning with execution ensuring the right materials are in the right place at the right time to deliver world-class service to our airline partners. 

Main Accountabilities

Supervisor Responsibility

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Conduct daily work group meetings
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Associate or Bachelor’s degree in Supply Chain, Operations Management, Business, or a related field preferred; equivalent experience accepted.

• 2–4 years of supervisory experience in warehouse, logistics, or materials management, preferably in a fast-paced production or food service environment.

• Experience with inventory management systems (e.g., SAP, Oracle, or similar) and warehouse management tools.

• Problem solving and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Good knowledge of Microsoft Office and Windows-based computer applications

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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