Job Description

139 Country Club Road, Northampton, PA 18067

Hybrid work

$85,000 - $105,000 a year - Full-time

Requirements

About Us

Valley Community Management is dedicated to delivering high-quality, affordable housing within a clean and safe environment. As the largest family-owned real estate firm focused on manufactured housing in the Lehigh Valley, we take pride in our commitment to outstanding customer service and the meticulous upkeep of our properties. Our team consists of a close-knit, dynamic group of young professionals who are enthusiastic about their work and supportive of one another. We are passionate about what we do.

As we expand, we are looking for a Regional Manager who can leverage their extensive experience to enhance and streamline our property management services.

Job Responsibilities:

• Supervise the daily operations of the portfolio of manufactured housing communities
• Recruit, onboard, train, support, manage, and when necessary, discipline or terminate staff to ensure the successful operation of the communities
• Guarantee that residents receive prompt, fair, and considerate customer service
• Achieve and maintain full occupancy, timely collections, and excellent curb appeal across all communities
• *Develop documented processes and systems to facilitate future acquisitions; this role should enable onboarding of new communities
• Mentor and assist team members in handling unique or complex interactions/problems with residents, municipalities, courts, vendors, regulatory agencies, etc.; this position is expected to be an effective problem solver
• Keep precise records and ensure compliance with all relevant regulations and laws
• Travel several hours within the region; currently all our properties are located in the Lehigh Valley, but we anticipate future expansion and will need assistance with coverage (mileage is reimbursed at current IRS rates)
• *Be on-site several days each week for the existing portfolio to build strong relationships with our current team and properties

Qualifications: The ideal candidate has...

• served as a Community Manager for a minimum of 3-5 years
• worked as a District or Regional Manager for 2-4 years
• successfully hired at least 10 on-site property managers/community managers, including part-time hires
• hired at least 3-5 on-site managers or maintenance technicians who reside in the community (these arrangements are advantageous when feasible)
• provided training to multiple on-site managers in home sales
• managed a portfolio of over 1,500 units
• (preferably holds) a HUD installer license and a salesperson license
• experience managing at least 30+ new home installations each year
• experience in selling 30+ new homes annually
• collaborated with contractors to address non-routine property maintenance challenges such as drainage issues or recurring utility problems
• onboarded five or more communities, including establishing on-site management
• experience using Rent Manager or similar software
• educational background in Fair Housing law, both in principle and practice
• comprehensive understanding of Act 261 / Landlord Tenant Law

Other Benefits:

• Simple IRA with a 3% company match
• Paid Company Holidays and a Paid Day Off for your Birthday! (If your birthday falls on a weekend, you can choose either Monday or Friday off)
• Healthcare (PPO), vision, and dental coverage for employees and their dependents
• 5 Sick/Personal days annually
• Vacation days: 5, 10, 15, or 20 days in years 1, 2, 3, and 4+, respectively

**ALL APPLICANTS MUST SUBMIT A SHORT VIDEO INTRODUCTION.**
Purpose: This video will be shared with the client for a more streamlined screening process.
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