Job Description

Job Title: Regional Property Manager

Location:  REMOTE - Ideal candidate will reside in New Jersey, Massachusetts, Michigan, New York, Ohio, Pennsylvania, Viriginia, West Virigina, or Wisconsin

Job Status: Exempt, Salaried

About the FHC: Formed in the Summer of 2010, the Fraternity Housing Corporation (FHC) exists to provide safe, competitive and attractive housing and meeting facilities for the members of Alpha Gamma Delta. Today, the FHC owns or leases almost over 65 Alpha Gamma Delta homes, dorms, lodges and suites across the United States. The FHC is committed to providing the highest quality property management support for each unique chapter served.

Job Summary: The Regional Property Manager supervises and directs the day-to-day property management and food service activities at select collegiate chapters. They have broad responsibilities for the properties in their assigned area that include staffing, maintenance and repairs, communication with collegiate officers and volunteers, collection of rents and fees, provision of food service, lease renewals, renovations and health/safety compliance. The Senior Regional Property Manager builds strong relationships with collegiate officers, advisors and vendors to ensure the properties under their supervision are well maintained, competitive and attractive. The Senior Regional Property Manager will be tasked with providing additional support and leading special projects centered around enhancing team operations.

Duties/Responsibilities:

Responsibilities for assigned locations:

• Oversee the day-to-day property management at multiple locations within a region
• Coordinate, execute and prioritize regular and as needed maintenance, repairs and cleaning for all assigned locations
• Manage, review and prepare Master Chapter Agreements, Resident Member Agreements and Landlord and University Agreements and Leases
• Lead the collegiate housing team in all manner of facility management and policy; Regularly communicate with chapter leadership on chapter facility operations
• Develop and manage vendor relationships and negotiate contracts
• Ensure room, board, parlor fees and other chapter charges are collected in a timely manner
• Work with the accounting department on billing and invoice payment
• Complete budgets for each location annually and monitor financial performance at each location
• Collect comparables for competitive student housing options for each local market annually
• Work with staff and volunteers to lead the refinement of reporting processes and requirements
• Serve as the primary liaison between the local facility and the FHC during any large-scale renovations, remodels or capital improvements

Responsibilities for organizational development and property management team support:

• Create and maintain Regional Property Manager onboarding materials and manual
• Provide support to members of the team in areas such as budget management, employee management, agreement/lease review, facility improvement prioritization, etc.
• Work with supervisor to explore new real estate opportunities
• Lead special projects that enhance the team operations such as miscellaneous inventories, data tracking and policy review
• Lead the team in the identification and creation resources for local staff 

Supervisory Responsibilities: Property Management staff, including house directors, housekeepers, and maintenance staff, as applicable

• Hire, train and supervise local employees, including house directors, housekeepers and maintenance staff
• Set goals for performance and deadlines in ways that comply with FHC’s plans and vision
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitoring employee productivity and providing constructive feedback and coaching
• Maintain staff by recruiting, selecting, orienting and training employees and developing personal growth opportunities
• Plans, monitors, and appraises job results

Competencies:

• Customer focused – Build strong customer relationships and deliver customer-centric solutions
• Communicates effectively – Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Situational adaptability – Adapt approach and demeanor in real time to match the shifting demands of different situations
• Action oriented – Take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Balances stakeholders – Anticipate and prioritize the needs of multiple stakeholders
• Plans and aligns – Plan and prioritize work to meet commitments aligned with organizational goals  

Required Knowledge/Skills/Abilities:

• Strong time management and prioritization skills
• Ability to continually assess and improve services or processes
• Demonstrate a willingness to be flexible, versatile and/or tolerant of a changing work environment, including frequently changing volunteer and professional partners and local staff
• Work cooperatively and effectively with others to set goals, resolve problems and make knowledge-based decisions that enhance organizational effectiveness
• Flexible, able to adapt to changing needs, shift priorities as required and enjoy working in a fast-paced environment
• Able to anticipate problems and solutions; adept at critical thinking and able to trouble-shoot and problem-solve collaboratively and independently
• Able to demonstrate sound decision-making in high pressure conditions with minimal oversight
• Detail-oriented and organized
• Open to constantly receiving feedback and adapting programs, staffing and resources to respond
• Willing to seek out and engage in new opportunities for personal and professional development
• Passionate about the fraternity/sorority experience and able to connect with constituents who come from a variety of different backgrounds, experiences and ages
• Proficiency in Microsoft Office
• Exceptional organizational and communication skills (both written and verbal, including exceptional presentation skills)

Education:

• Bachelor’s degree in project management, higher education, business, or other relevant field preferred

Experience:

• 4+ years of relevant experience in residence life, property management or leasing preferable
• Membership in Alpha Gamma Delta, another Greek organization, and/or knowledge of Greek letter organizations preferred

Physical Demands/Work Environment/Travel: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is primarily in an office environment but involves frequent work performed from out-of-office locations for job related activities and occasional activities which are outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability and willingness to travel, including out of state for up to a week at a time and up to 15% of total work time
• Must possess a valid driver’s license
• Ability to lift and carry 35 – 50 pounds at times for a distance of 20 feet

Other Duties: The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Equal Employment Opportunity Policy: We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. 

Job Tags

Similar Jobs