Senior Cisco Consultant Position - REMOTE Job at Vailexa Technology, Remote

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  • Vailexa Technology
  • Remote

Job Description

Job Title: Senior Cisco Consultant (with SMS Tools & Guest Wi-Fi Experience)

Location - 100% Remote
Job Type - Contract

Job Summary:

We are seeking a skilled Cisco Spaces Specialist to design, deploy, and optimize global guest Wi-Fi and location services using Cisco's intelligent platform. The ideal candidate will have experience integrating SMS communication tools for guest engagement and marketing automation, with a strong background in guest Wi-Fi onboarding and data capture strategies.

Key Responsibilities:

  • Lead configuration and administration of Cisco Spaces , including location-based services , engagement rules , and analytics .
  • Implement and manage global SMS tools (e.g., Twilio, Sinch, Infobip) to support personalized guest engagement and multi-language communication.
  • Design seamless guest Wi-Fi onboarding workflows , including captive portals, consent management, and branding.
  • Integrate Cisco Spaces with marketing platforms and CRM tools to enable customer journey mapping and campaign targeting.
  • Analyze Wi-Fi and location data to provide insights into customer behaviour, dwell times, and engagement performance.
  • Work cross-functionally with IT, marketing, and operations teams to ensure platform scalability and data compliance (e.g., GDPR, CCPA).
  • Provide support and training for regional IT teams and internal stakeholders.
  • Stay current on Cisco Spaces updates, best practices, and partner ecosystem developments.

Required Qualifications:

  • 5+ years of hands-on experience with Cisco Spaces in an enterprise or retail environment.
  • Proven experience integrating SMS communication platforms in a global context (with support for various countries, compliance, and delivery optimization).
  • Strong understanding of Wi-Fi onboarding , guest access portals, and related security/compliance concerns.
  • Experience with API integration, webhooks, and automation tools.
  • Familiarity with analytics tools (e.g., DNA Spaces Behaviour Metrics, Webex dashboards, Power BI).
  • Excellent troubleshooting, communication, and documentation skills.
  • Ability to manage multiple projects and work independently or as part of a global team.

Preferred Qualifications:

  • Cisco certifications (e.g., CCNA Wireless, DevNet, or specific DNA Spaces training).
  • Experience working in verticals like retail, hospitality, education, or transportation.
  • Knowledge of CRM platforms like Salesforce, Adobe Experience Cloud, or HubSpot.
  • Multilingual capabilities and cultural awareness for supporting international teams.

Job Tags

Contract work, Remote job,

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